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Q: When will we ship the order after you place?

A: The payment has been finished, our order team will deal with it within 48 hours. If there are irresistible factors, or we have holidays, we will inform customers of the shipment in advance.

Q: How long will you receive the parcel?

A: The estimated delivery time is 4-8 business days.

Q: What are the situations we have delayed delivery?

A:   1. The address, zip code, phone number, room number, and other information filled in by customers will be contacted by the courier to refill the information, because the courier cannot identify the information.

       2. If the product is out of stock, we will delay the delivery and inform customers in advance.

       3. There are irresistible external factors around the world, and we will delay delivery and inform customers in advance.

Q: How about the shipping cost and shipping method？

A: 1. Shipping fee is calculated based on the product weight. INKin tattoo supplies will be send out through the local warehouse or the China warehouse.

     2. If you want to get the parcel asap, also choose expedited shipping with fees. By DHL or local warehouse.

Q: What to do when you can't place the order?

A: Please feel free to contact us through the website’s mailbox. We will help you to deal with it together.

If there is a problem with your PayPal account, please contact PayPal.

If there is a problem with the bank transfer, please contact the local bank.

Q: What after service does INKin provide for products within warranty?

A: We provide free machine part replacement and maintenance for our products within the warranty period. INKin tattoo machines enjoy a 12-month warranty except for human factors.

Q: How long does the tattoo machine battery last?

A: 1. Inferno can operate continuously up to 8 hours on a full charge. Inferno can also be used in an extra-long session of work with an RCA.

     2. Rampage runs up to 7 hours.

Q: How to safely carry a tattoo machine outside the studio?

A: INKin designed a phone-sized EVA case, a compact travel case, to meet artists' travel needs to protect their tattoo machines.  Fits in the pocket like an iPhone, yet the hard-sell keeps the tattoo machine safe from impact. Buy an Inferno or a Rampage tattoo machine, you can get an EVA case for free. Standalone EVA cases are available for individual purchase.

Q: What is a Direct Drive System?

A direct drive system is a method where the motor is directly connected to the machine, driving the needle without intermediaries. This system offers more power and precise needle control, ensuring smoother and more consistent tattoo results.

Q: What are the benefits of a Direct Drive Tattoo Machine during a tattoo session?

Direct drive tattoo machines provide more power and better control. They reduce vibrations, improving precision and comfort, which is especially helpful when working on intricate details. It allows tattoo artists to perform more complex and fine-line work with ease.

Q: What is the difference between Rampage 4.0mm and 4.5mm stroke length?

A 4.0mm stroke length is ideal for detailed line work and shading, offering precise control. A 4.5mm stroke length is better for packing color and providing more power, making it suitable for faster and more efficient tattooing sessions.

Q: Is the Rampage Tattoo Machine suitable for beginner tattoo artists?

No, the Rampage Tattoo Machine is designed for professional tattoo artists. Its high performance and precision are best suited for experienced artists who need to perform detailed and complex work. Beginners may find it too advanced for their needs.

Q: Is the Rampage Tattoo Machine left-handed friendly?

Yes, the Rampage Tattoo Machine is designed with left-handed tattoo artists in mind. It features an adjustable grip, making it comfortable for left-handed artists to use.

Q: What are the key features of the Rampage Tattoo Machine?

The Rampage Tattoo Machine's key features include its 4.5mm stroke, direct drive system for enhanced power, left-handed usability, and versatility, making it perfect for a variety of tattoo styles. It's the ideal choice for professional tattoo artists.

Q: When should you start aftercare for a new tattoo?

A: Aftercare starts as soon as your tattoo is done. Your artist should apply a thin layer of antibiotic ointment over the tattoo and then cover the area in a bandage or plastic wrap.

Your artist should provide you with aftercare instructions, including how long to keep the dressing on, when to cleanse the tattoo, and what products to you.

Q: How long should you keep your tattoo cover up tape?

A: Keep the dressing on for as long as your artist recommends. Depending on the dressing, this may be a few hours to a few days.The dressing prevents bacteria from getting into your skin and protects the tattoo from rubbing onto your clothes and getting irritated. It also helps absorb any fluid or excess ink that leaks from the tattoo.

Q: What is proper aftercare for a new tattoo?

A: Wash your hands thoroughly before you remove the covering. Then, gently wash the tattoo with warm water and fragrance-free soap. Pat your skin dry with a soft cloth. Apply a small amount of fragrance-free and alcohol-free moisturizer to the tattoo. You can keep the covering off at this point to let your skin breathe.Keep this routine up for the first couple of weeks, and keep the tattoo out of the sun until it’s fully healed. Consider wearing loose, sun-protective clothing whenever you go outside or staying in the shade to minimize exposure.

Q: What should you avoid after getting a new tattoo?

A: Do your best to avoid scratching or picking at the tattoo. Gently patting the area can help soothe itching. If the tattoo is in an area that’s typically covered, avoid wearing tight clothes whenever possible. Tight clothes can rub against the skin and cause irritation, potentially affecting the healing process. Avoid bathtubs, hot tubs, pools, and other scenarios where your tattoo may be immersed in water. While sunblock is an essential part of your tattoo’s overall aftercare, it’s best to avoid this until after the tattoo has fully healed.