FAQs

Below FAQs are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to  info@inkintattoosupply.com

ACCOUNT

We suggest you can creat an account at first time and get the first discount when subscribe. Don't miss out the best deals and new realease.

SHIPPING

Q: When will we ship the order after you placed?

The payment finished, our order team will deal with it within 48hrs. If there are irresistible factors, or we have holidays, we will inform customers of the shipment in advance.

Q: How long will you receive the parcel?

Estimated delivery time is 4-8 business days.

Q: What are the situations we have delayed delivery?

1 The address, zip code, phone number, room number and other information filled in by customers will be contacted by the courier to refill the information ,because the courier cannot identify the information.

2 If the product is out of stock, we will delay the delivery and inform customers in advance.

3 There are irresistible external factors around the world, we will delay delivery and inform customers in advance.

Q: How about the shipping cost and shipping methord？

 1 Free shipping for standard shipping, INKin tattoo supplies will be send out through local warehouse or China warehouse.

2 If you want to get the parcel asap, also choose expedited shipping with fees. By DHL or local warehouse.

PAYMENT

Q: How will you do when you can't place the order from us?

Please feel free to contact us through the website’s mailbox. We will help you to deal with it together.

If there is a problem with your paypal account, please contact the paypal.

If there is a problem with the bank transfer, please contact the local bank.

AFTER SERVICE

Q: How can we fix it when there is products' problem about our items within guarantee?

We provide free machine repair and maintenance for our products within the warranty period. INKin tattoo machines 12 months warranty except for human factors.